A question?

The answer to your question may already be in our FAQ below!
  1. 1 General
  2. 2 About your participation
  3. 3 About your visit

1. General

What are the dates of the show? Fermer

The next SOLUTRANS show will take place from Tuesday 19 to Saturday 23 November 2019.

Where does the show take place? Fermer

The show takes place at the Eurexpo exhibition centre, in Lyon - France.

What is the schedule of the show? Fermer

The show will welcome you from 9:00 AM to 6:00 PM from tuesday to friday and from 9:00 AM to 5:00 PM on Saturday.

More information

How can I get to the show? Fermer

You can get to the show by car, by train, by plane or by using public transport.

More information

Is it accessible for disabled visitors? Fermer

The Eurexpo exhibition centre is equipped to accommodate disabled visitors and offers many free care services. 

More information

Is there a car park Fermer

Yes, the Eurexpo exhibition centre has several car parks for visitors and exhibitors.

Download the car park map

How can I get my visa? Fermer

All non-European foreign citizens entering and staying on French territory, even for professional reasons, must be in possession of a valid entry and short-stay visa. This can be procured by applying to the French consular authority directly from your country of residence, before travelling. You may need to provide a file containing documentation around your stay in France, plans for accomodation and your reasons for travelling.

To apply for a visa*, you must complete your file by supplying an SOLUTRANS official invitation letter to the French consular authority of your country. To obtain this invitation letter, just fill the form you'll find it in your exhibitors' area or at the end of the visitor badge request form online.

- If you are a visitor: go to  the visitor badge request platform and ask for your badge and fill in the form to be able to get your invitation letter.

- If you are an exhibitor: go to   your exhibitor area and fill the form in the Dashboard > Ask for a visa section to obtain your invitation letter.

Useful links:

- See   the list of foreign countries exempt from visa requirements

- See   the list of French embassies and consulates

* For a visit to SOLUTRANS exhibition, only a short-stay visa (shorter than 90 days) will be granted.

2. About your participation

How can I get the participation file? Fermer

Our participation file will be available by the end of February 2018. Feel free to contact our sales team if you have any questions.

What is the difference between paper and electronic application form? Fermer

None, except that by completing the electronic participation form, you do not need to fill it in by hand. The fields in your form are automatically filled in based on the answers that you provided on the online platform. Once your file is complete, you have to print it out to attach your signatures and your company stamp, then send it by mail. To avoid oversights and improve readability, we strongly recommend you to use this medium.

How to be sure that my electronic registration is validated? Fermer

Once your online participation file completed and validated, you will receive a summary by e-mail.

How to obtain an estimate for my participation? Fermer

You will be able to estimate your participation on our online platform by the end of February 2018, or by contacting our sales team as of now.

How to access your exhibitor area Fermer

Your exhibitor area, which allows you to prepare at best your participation in SOLUTRANS, will be available by the end of February 2018.

To log into your personal area, you will have to enter your login (e-mail used for your registration) and your password (sent by e-mail by our Customer Relations department).

I lost/forgot my login/password of the exhibitors' area... Fermer

Your login is the e-mail address of your stand manager.

If you lost your password, enter your login and click on "Password forgotten". A new password will be automatically sent to you by e-mail, to the stand manager's email.

How to promote my participation to SOLUTRANS? Fermer

Part of the communication tools offer and the official catalogue registration will be available in your exhibitors’ area by the end of February 2018 but the whole tools will be available in May 2018.

When will I be able to order the services related to my stand (exhibitors' badge, technical services, decoration,...)? Fermer

You will be able to order all the services related to your stand on your exhibitor area by the end of February 2018.

How can I book a meeting room ? Fermer

To book a meeting room, please contact:

Chantal TRONEL
Project manager conferences
EUREXPO LYON | BP190 | 69686 Chassieu Cedex
Phone: +334 72 22 32 09 | Fax: +334 72 22 31 20
[email protected] http://www.eurexpo.com/

Is there a catering service at the show? Fermer

A catering service will be available in your exhibitor area by the end of February 2018.

3. About your visit

Do I need to book my visitor badge before the show? Fermer

No, you can also get your visitor badge directly at the entrances to the show.

However, we recommend you book it online from May 2018 on our online platform.

How much is the visitor badge? Fermer

SOLUTRANS entrance is free.

I did not receive my visitor badge... Fermer

All visitor badges are electronic, so you will receive your badge by email.

How can I obtain my invitation letter for my visa? Fermer

If you need an invitation letter for your visa, go to the visitor badge request platform starting May 2018 and fill the form in the Your details step to obtain your invitation letter.

Can I come to the show with children? Fermer

Yes, but as a professional show, there is no equipment dedicated to children.

Can I come with my dog to the show? Fermer

No, animals are not allowed at the show, except dogs for blind people.

Can I park my camper van or caravan in any of the exhibition centre car parks? Fermer

You can park a camper van here during exhibition opening hours, but unfortunately you cannot stay later than this, or overnight.

Where can I find the catalogue for the show? Fermer

You can find it at the main entrances of the show or you can ask one to the hosts.

Can I still order the 2017 official catalogue? Fermer

No, the 2017 official catalogue is no longer available.

Can I eat at the show? Fermer

Yes, you'll find a lot of catering points at the show.